Retail / Services

Thanks for the worst service ever you retards. How hard is it to send me a goddamn modem? Really guys? Placed an order in JULY - told it would be there in a week. Spoken with six people since then, each one of whom I asked to have it expedited since I need it for school. And you guys still had me scheduled for SEPTEMBER?!?!?! I'll take Charter's nagging over your incompetence.

God, you folks don't deserve a job. Damn incompetents.

I just want to thanks Athens Emergency Vets for stitching that piece of my dog's face back together last night. I was scared and it was very gross, actually a bit horrific for my taste, but she is happy (and whole) again. Well, she's mostly happy (she hates that Elizabethan collar contraption). You guys rock and Franken-maggie says thanks too.

When going out to eat, everyone ponders whether to do fast food or full-service. Either choice is fine, but when deciding on which way to go, one should always take into consideration one main item when choosing full-service--the tip. I work in the food industry and have for several years in several different places, and yet, I have never seen so many people who don’t know how to tip as in Athens. I feel obligated to open people’s eyes to this situation, and why it is an issue.

Restaurants only pay servers $2.13 per hour. Most servers, that depend on their job, work about 30-40 hours a week. Doing the math, that would only be, at most, $85 a week before taxes. There is not a person that can pay rent, car payment, cell phone bills, etc. with less than $340 a month. Servers rely on tips to not only make their job worth it, but to make their lives livable.

So, let’s go into the tipping system. As a whole, I have received more 10% and under tips in this city than anywhere else. Adding all the tips up, yes, it would amount to something but not very much. For example, if you were to wait on 4 tables with each of them having a $100 tab and only received 10% tip off of each bill, you would make about $40. Not a bad night, if you think about it adding up. There’s only one catch in this system.

Thank you for being the only store in existence not to accept returns on computer-related items. When your employee recommended that I buy a certain cable to do a data transfer after I explained the type of computers I would be transferring to/from, I bought the $30 cable. I thought that one of the ports on my PC was the right port for this cable, so I tried it out. It didn''t work. Only after I had done this did I see on the receipt that there are no returns on computer items. When I brought the effing cable back to try to return it anyway, you told me that it would be OK to do so....except that the package had been opened.

I think it should be required for employees to tell customers about return policies like that BEFORE the receipt is printed and it''s too late. Ridiculous. $30 down the drain. I was already basically broke.

I''m not a vegan, but I have always enjoyed your food and the sights seen from your sidewalk seating. But, I am down with you Grit! Your wait staff couldn''t be any ruder. I worked in the service industry myself and I will always take good care of my waiter/waitress/bartender - but only as long as your are doing your job, and doing it without contempt for your customer. I overheard your snide comments about me and my lunch companion, and to give me such a hard time when asking for a refill is just plain unprofessional. First time in years, YEARS, I have tipped someone below 20% and quite frankly you didn''t deserve the money I did leave. Someone needs to give this place a clue, because once you run off all of your customers, you elitist hippy vegan snobs will be out of a job.

I hate it when people take out a wad of money to pay for something and make you reach and pick it up off the countertop. Especially when they count it out to exact change and just leave it sitting there. Honestly, how hard is it to pick it up and hand it to me after you count it out.

Also, when people reach across into my bubble of a cashwrap and take a pen or a stapeler without asking. They just assume they can use it.

No, you may not.

Dear Flip Flop Station owner,

Thank you for convincing my mom to pre-order my new rainbows while you were out of stock and pay for them, so that I could pick them up three weeks later. OH WAIT--YOU CLOSED YOUR STORE AND DISAPPEARED three days before I could pick them up. Oh and I couldn''t dispute the charge with Bank of America because you had incorrect contact information in all your receipts and stuff. NOT TO MENTION the Georgia Square Mall office never would return my numerous phone calls regarding the matter and the BBB couldn''t dispute the claim because its a franchise. And leasing man at the mall told me he couldn''t give Bank of America the information about the person that leased the store. I HOPE you come back this summer Flip Flop Station. I still have my receipt and plan to raise hell for my $56 or flip flops. Crooks.

I've called 3 times now. Where is my HDTV? Great service, I really appreciate it.

For the second time in less than 2 weeks you've decided not to answer the phone.

Seriously, WTF? If it's a scheduled day for you to be closed can't you have an answering machine pick up with a message that says so?

Before anyone asks I always pay cash and I always tip (yes, even when the driver is late and/or very slow driver) so I don't think they're just avoiding me.

For the love of God, teach your kids not to run around retail stores pressing the "help needed" buttons!!! All it does is make those of us who work at those stores extremely angry and makes people who need help have to wait while we clear the "help" call. It's called respect. Teach it.